Five Things You Forgot When Locking Down your Kid's iPhone
I consider myself pretty tech-savvy—I've been a software developer for 15 years, and even have apps in the App store. So when I locked down my oldest son's first iPhone, I was fairly confident I had covered all my bases. But boy, was I wrong. Grab your child's phone right this minute and check if you missed any of these too.
1. #images iMessage App
iOS 17 Warning
Apple recently released iOS version 17 (on 9/17/23). As of right now, the current version 17.0.0does not permit disabling the #images app. There is currently no known workaround, but we are hopeful that Apple will release an update restoring control for parents. Until then we recommend that you DO NOT UPDATE your child's device to iOS 17.
Apple's built-in Messages app comes with a growing number of app-integrations (called iMessage apps) that allow for sending non-text items in text messages.
this row of mini-apps is shown when composing a text message
If your child clicks on the #images (Hashtag Images) app (shown above), they are able to search through a huge inventory of animated gifs. The image below shows a harmless search query, but there are loads of sexually suggestive and otherwise inappropriate images your child shouldn't be able to browse.
close of up the '#images' app
Imagine I searched for something other than 'GOATS'
Step 1. Scroll to the far right and tap on the more (•••) icon:
Scroll to the right and click this icon
Step 2. Next, swipe left to remove the app from Favorites.
Swipe left to 'Remove from Favorites'
Step 3. Then the app will appear in the section labeled MORE APPS. Swipe left again in this section to fully delete the app:
Swipe left to delete the app once and for all
Step 4. Repeat for any other iMessage Apps that may already be installed. The #images app is the most dangerous app, but we also recommend deleting the rest of them, with the exception of the Photos app.
Step 5. Ensure that your child doesn't have the ability to re-install this (or any other) app by going to "Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases" and choose Don't Allow for "Installing Apps":
Remove authority to install apps, or they can re-install
This same exploit also exists on the Messages app for the Mac. Unfortunately, there doesn't seem to be a similar way to delete #images on macOS. If your child uses a Mac computer, the only way to remove this is by deleting the Messages app, or using an internet filter program like Gertrude to block searching for innappropriate images.
What's with all the goats? 🐐
In order to avoid filling this post with harmful images, all of the examples show pictures of goats. Every time you see one, imagine your child were searching for something sexually explicit or otherwise inappropriate.
2. Explicit Images in Maps Apps
The built-in Apple Maps app and Google Maps are (surprisingly) not safe for kids, and should be deleted. They are unsafe because both apps will show any images that may have been uploaded by business owners or patrons. For instance, many strip clubs post nude photos which can be accessed through these apps. No Screen Time setting can prevent these images from being viewed, the only way to secure your child's phone is to delete the apps. (In the "how to fix" section below we recommend an alternate map/navigation app.)
The images from strip clubs and adult bookstores aren't so innocent
Step 1. Temporarily allow deleting apps in Screen Time by going to "Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases", as shown below:
Go to "Settings > Screen Time > Content & Privacy Restrictions"
Then to "iTunes & App Store Purchases"
Temporarily ALLOW deleting apps
You may find that you are already allowing Deleting apps. If so, just leave the setting as is, but we do recommend you revoke that privilege after deleting the map apps.
Step 2. Power off and restart the phone.
If you've already deleted Apple Maps and are only deleting Google Maps, you can skip this step.
Once you've allowed deleting apps, you won't actually be able to delete Apple Maps until you fully power off the phone and restart. To power off the phone, hold down the "side" button and the "volume down" button at the same time.
Strangely, you have to power off before you can delete Apple maps
After the phone has powered off, turn it on again by holding the right side button until the Apple logo appears.
Step 3. Delete the app/s.
Once you've allowed deleting apps and restarted the phone after a full power-off, you can now click and hold the icon of the Apple maps (and/or the Google Maps app) and choose to delete it.
Press and hold the icon to delete Apple Maps
Step 4. Now that the app is deleted, forbid again the ability to delete apps by going back to "Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases":
Remove the ability to delete apps again
Step 5. Disable automatic software updates.
Every time iOS updates (which can happen automatically, without any intervention, during the night when the phone is charging), the Apple Maps app may come back. We aren't 100% sure how often it does, it may only be for the large, yearly major iOS versions that usually happen in the fall, or it may be more often—but it definitely happens.
Go to the Settings app on your child's phone, then navigate to "General > Software Update > Automatic Update", and disable all three options shown below:
In Settings > General > Software Updates
Sadly, there is no way for you to prevent your child from turning automatic updates back on. Therefore, we recommend that you a) don't show them this setting area, and b) check this setting on their phone frequently, ideally when you notice your own phone has updated, and c) proactively update their phones manually on a regular basis, so you can check for the reappearance of Maps and other safety concerns, and also remove any incentive for them to change this setting.
If your child needs a map/navigation app, at the time of this writing (2/8/2023) the Waze app does not allow viewing of business images, and should be a safe alternative for older teens who need a turn-by-turn direction app.
3. Internet Content in Searches
To test if your child's phone is vulnerable to this commonly missed item, pull down from the middle of the home screen to access the iPhone's built-in search prompt.
Swipe down bring up search, then type a search phrase
After pressing the search button, Siri is activated behind the scenes to search the internet and return results, including images. Again, imagine a less innocent search than goats:
Search can use Siri to pull images and content from the internet
The fix for this one is unintuitive because if you have Siri disabled via Screen Time, the controls you need to fix this loophole are not visible, which is why Step 1 is required.
Step 1. Temporarily allow the use of Siri by going to: Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps.
Go to 'Allowed Apps'
Then, temporarily allow Siri & Dictation (you'll disable it again once we get the Spotlight searching features disabled).
Temporarily enable Siri
Step 2. Go back to the main settings screen, where you should now be able to see an option for Siri & Search
Now you can find "Siri & Search" in the main Settings screen
Click to disable "Show in Spotlight":
DISABLE 'Show in Spotlight'
Step 3. Finally, now that Siri can no longer provide results to Spotlight (the name of the built-in iOS search feature), you need to reverse step 1 by disabling Siri & Dictation. Go to Settings > Screen Time > Content & Privacy Restrictions, and disallow Siri & Dictation.
Disable Siri again (same location as step 1)
4. Web Searching from iBooks, Notes, Kindle, and Other Apps.
Most apps that deal with text (like ebook readers, Bible apps, Notes, and many more) allow the user to highlight a search term and "Look Up".
Most apps let you highlight a word, then tap 'Look Up'
Which brings up this:
An example of images pulled from the web in response to a 'Look Up'
These steps are nearly identical to the fix for Internet Content in Searches, except for what setting to disable in step 2.
Step 1. Temporarily allow the use of Siri by going to: Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps. (We need Siri enabled to get to the settings shown below.)
Go to 'Allowed Apps'
Tap to temporarily enable Siri & Dictation.
Temporarily enable Siri
Step 2. Go back to the main settings screen, where you should now be able to see an option for Siri & Search
Now you can go back to 'Settings > Siri & Search'
Click to disable "Show in Look Up":
DISABLE 'Show in Look Up'
Step 3. Finally, now that Siri can no longer provide results to "Look Up", you need to reverse step 1 by disabling Siri & Dictation. Go to Settings > Screen Time > Content & Privacy Restrictions, and disallow Siri & Dictation.
Disable Siri again (same location as step 1)
5. Siri Internet Access
A frequent mistake parents make is to leave Siri fully or partially enabled. While Siri can provide help for many harmless tasks, it can also bypass other restrictions to access and display almost any content on the internet. To test if your child's device is vulnerable, ask Siri to show you pictures of something.
An example of images pulled from the web in response to a 'Look Up'
Unfortunately, simply disabling Siri from the Screen Time settings is not sufficient to fix this. Follow the steps below for instructions.
Step 1. Before we disable Siri, we need to adjust some settings. Go to Settings > Siri & Search:
Settings > Siri & Search
Then disable all of the options shown below. Doing so prevents Siri from providing internet images and content when searching (Spotlight) or looking up definitions (Look Up).
Turn all of these settings OFF
Step 2. Disable app/Siri integrations. On the same settings screen from Step 1, scroll down a bit further to find individual app settings for Siri, shown below:
Individual app + Siri settings
Tap on each app one at a time, and completely disable Siri from accessing/integrating with the app:
Turn these all OFF for every app.
Step 3. Disable Siri in Screen Time.
Go to the main Settings app, and then navigate to "Screen Time > Content & Privacy Restrictions"
Settings > Screen Time > Content & Privacy Restrictions
Then to Allowed Apps:
Screen Time > Content & Privacy Restrictions > Allowed Apps
Then tap to disable Siri & Dictation:
Disable Siri & Dictation
Bonus: Protecting Household Devices
If you checked and fixed all of the loopholes we've shown so far, and have locked down your child's iPhone using Screen Time, then you're doing great. But there's one more thing most parents forget: most households have many internet-connected devices, ALL of which must be protected with passwords. Take a minute to do a thorough review of all the phones, computers, and devices in your house, including:
your phone and your spouse's
all computers, including yours
phones, iPads, or tablets used by younger/older siblings
old devices lying around in closets and cupboards
All of these devices must be secured with passwords or have unsafe apps/priveleges removed. If this seems extreme, I assure you it's not. A couple I know found out too late that their 13 year old son was taking a laptop from their bedroom at night while they slept in order to fuel a growing pornography addiction.
Also, if your devices are protected with passwords, you need to change those passwords regularly. Most people re-use the same passwords for many accounts and devices. Kids are smart enough to figure this out, and yours probably already know your favorite password.
But my kid's a good kid...
Don't fall into the trap of thinking "it won't happen to my kid, he/she is such a good kid!"
No other generation in history has had access to what can now be found on the internet with a few clicks. Millions of well-raised, innocent kids from good families are getting permanently scarred by the addicitive nature of content they should never have known even existed.
You absolutely can protect your kid, but you're going to have to make up your mind to be proactive and diligent. It will cost you a little time, and some inconvenience, but it is completely worth it.
Step-by-step guide to locking down an iPhone
If you haven't taken the time to carefully lock down your child's iPhone, we have a step-by-step guide.
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Questions? Comments? Stuck trying to do some step of this tutorial? Let us know by submitting the form below, and we'll try to help!
Gertrude
The Gertrude mac app helps you protect your kids online with strict internet filtering that you can manage from your own computer or phone, plus remote monitoring of screenshots and keylogging. $5/mo, with a 60 day free trial.
