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Focused answers and step-by-step instructions for Gertrude apps and the Apple devices they protect.
MacCan Two Kids Share a Mac with Different Protections?How children who share a Mac can have their own Gertrude filtering and monitoring settings.iPhone & iPadCan You Block GIFs on a Kid’s Apple Watch?Can you block #images GIF search on a kid's Apple Watch? Learn the limits of Apple Watch parental controls, paired iPhones, and Family Setup.MacFix a Screen Time Conflict with Gertrude’s Mac FilterIf Apple's Screen Time web content filtering is enabled on your child's Mac alongside Gertrude, the Gertrude filter can stop working. Here's how to fix it.MacGertrude’s Mac App BlockerBuilt into Gertrude is a Mac App Blocker that lets parents control which apps their kids are allowed to use and when. You can block any app on your child’s Mac computer, at any time.iPhone & iPadHow to Block Album Artwork in Apple Music on iPhoneGertrude for iOS can now block all album artwork, images, music videos, and embedded Apple TV content from within the Apple Music app, allowing kids to listen to music without being exposed to inappropriate imagery.iPhone & iPadHow to Block Explicit Images in Maps on iPhone and iPadApple Maps and Google Maps both display photos uploaded by businesses, including nude photos posted by strip clubs. Gertrude blocks those images inside Apple Maps, and Google Maps can be deleted.iPhone & iPadHow to Block Look Up Web Results on iPhone and iPadOlder Screen Time instructions for preventing Look Up in reading and notes apps from displaying web results.iPhone & iPadHow to Block Siri Internet Access on iPhone and iPadOlder Screen Time instructions for preventing Siri from bypassing restrictions to display internet content.iPhone & iPadHow to Block Web Content in iPhone and iPad SearchOlder Screen Time instructions for preventing device search from displaying images and other internet content.iPhone & iPadHow to Connect Gertrude Blocker to Your Parent AccountUse the six-digit code in Gertrude Blocker to connect an iPhone or iPad to your Gertrude parent account.MacHow to Diagnose Blocked Network Requests on a MacUse Gertrude’s Blocked Requests window to isolate the network requests preventing a website or app from working.MacHow to Give a Mac Admin User Internet AccessHow to exempt a password-protected Mac administrator account from Gertrude’s internet filter.iPhone & iPadHow to Require Parent Approval for Podcasts on iPhoneApple Podcasts cannot require a parent to approve each show. Gertrude Podcasts offers PIN-protected, parent-curated listening on iPhone and iPad.MacHow to Restart Gertrude’s Mac FilterManually remove and restart Gertrude’s Mac internet filter when it cannot communicate with the menu bar app.MacHow to Run Gertrude’s Mac Health CheckUse Gertrude’s built-in health check to find and fix common problems with its Mac filter, monitoring permissions, account, and settings.MacHow to Send an Unlock Request on a MacSelect blocked website or app requests in Gertrude for Mac and send them to a parent for review.iPhone & iPadHow to Supervise an iPhone or iPad with Apple ConfiguratorApple Configurator is the traditional (but not recommended) way to put an iPhone or iPad into Supervised Mode without an MDM server. It requires owning a Mac computer and erasing the device.MacHow to Unblock a Website or App on a MacUse a public or personal keychain to allow a website, or grant an installed Mac app internet access.MacShould I Unblock YouTube?Decide whether to allow YouTube on a child’s Mac and use filter suspensions for temporary access.iPhone & iPadSOLVED: How to Block or Disable GIFs on iPhoneApple still won’t let parents turn off #images GIF search in Messages. Gertrude Blocker is a free iOS app that does. Works on current iOS — step-by-step setup inside.iPhone & iPadSupervise an iPhone or iPad Without Erasing ItSupervised Mode allows internet filtering for iPhones and iPads owned by adults, plus lots of other useful controls. With Gertrude, you can supervise your own device in 5 minutes without erasing it or using Apple Configurator.MacWhy a Website Still Looks Broken After You Unblock ItLearn why one website may need several Gertrude keys and what to do when a page loads only partially.MacWhy Browsers Quit After a Filter SuspensionWhy Gertrude closes browsers after temporary unrestricted internet access ends.